Westway Cl 1, Dublin 15, Ireland
We’re open Monday – Friday, 10 a.m. – 10:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
If the packages are packed in good way (styrofoam or cardboard cutout) the impact of damages is at 0.2% of the carrid packages so every eventual economic risk
Our shipping service can make available suppliers of boxes for economies of scale in order to limit packages costs for producers.
1) If the package is not packaged properly the shipping company does not pick up it
2) If the package is damaged during the transport , the shipping company stop it and returns it to the producers.
PayPal and STRIPE at the moment
France-Spain-Belgium-Austria-Germany : 2 days.
Sweden-Norway-Denmark-Finland : 3 days.
UK-Ireland : 3 days.
U.S.A.: 7 days.
Russia : 5 days.
China (Hong Kong): 7 days.
The billing details will be communicate only to the direct producers like you were at your preferred winery location
After 2 days from the order your address details will be sent to our shipping service
In any case you can require the removing of your details from direct producers registry and our shipping service
Maximum 2 days and our shipping service’ll start from Assisi (Umbria) for reaching winaries in the centre of Italy (Chianti, Montepulaciano, Brunello di Montalcino, Ciliegiolo, Aglianico…)
Our other shipping services’ll start from Treviso in order to reach winaries in the other regions of Italy (from Prosecco-Amarone to Barolo. From Pecorino & Verdicchio to Nerello Mascalese in Sicily .
You’re receive cash receipt from Italian winery and invoice from our shipping company service